How Do Virtual Visits Work?
1. Schedule a Virtual Visit
Click the virtual visit button.
2. Confirm Your Info
Answer all questions. This will include taking pictures of your ID and insurance cards.
3. Begin Your Visit
A staff member will contact you. Be prepared with any questions or concerns for the providers.
*Due to updated regulations from the DEA, effective March 2023, we can no longer refill narcotic or ADHD medication in a virtual visit.
Ready to see a Prisma Health Urgent Care provider online?
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When Should I Schedule A Virtual Visit?
If you have a fever, cough, cold or sore throat, or concerns about coronavirus, start a virtual visit now with our Prisma Health providers!
Other symptoms include:
- Allergies
- Influenza (Flu)
- Minor burns
- Rashes
- Upper respiratory illness
- All minor cuts and scrapes
- Conjunctivitis (pink eye)
- Yeast infections
- Sinus infections
- Urinary tract infection
Frequently Asked Questions
Quick answers to questions you may have
Virtual visits do not necessarily need to lead to a diagnosis, and can be used to triage patients who have questions about the appropriate next steps after presenting symptoms.
As long as patients and providers have high quality video and audio, a visit conducted virtually is a great way to triage symptoms and provide education, share knowledge, and highlight care tips to concerned patients who may not be able to leave home.
